Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that during peak periods, holidays, or promotional events, processing times may be slightly extended.

Worldwide Shipping

We proudly ship worldwide.

Our products are fulfilled through trusted global suppliers and warehouses. Most international orders are shipped from fulfillment centers located in China, while some products may ship from local warehouses depending on availability.

Estimated Shipping Times

United States

5–12 business days

Canada

7–15 business days

Australia & New Zealand

7–15 business days

United Kingdom & Europe

7–15 business days

Rest of the World

10–20 business days

Shipping times are estimates and may vary depending on customs processing, local postal services, weather disruptions, or high-demand periods.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination country
  • Product weight
  • Shipping method
  • Warehouse location

Some promotions may include free shipping offers.

Tracking Information

Once your order ships, you will receive a tracking number via email.

Please allow 2–7 business days for tracking updates to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at [your support email].

Delayed or Lost Packages

While we work with reliable shipping partners, delays can occasionally occur due to customs, courier issues, or high shipping volumes.

If your package is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.

Split Shipments

If your order contains multiple items, they may arrive separately depending on supplier and warehouse availability.

This helps us deliver products faster when sourced from different fulfillment centers.

Restricted Countries

At this time, we may not be able to ship to certain countries due to carrier limitations or customs restrictions.

If shipping is unavailable to your location, you will be notified during checkout.